F.A.Q.

Have questions? We’ve got answers. Below you’ll find information on shipping, returns, and other common topics. If you don’t see what you’re looking for, please email us at care@gooderabrand.com and we’ll help you out.

How Long Does An Order Take To Arrive?

All orders are processed and shipped within 2 days. Delivery time will depend on your location, but we make sure your order gets to you as quickly as possible.
How Do I Return My Items?

We currently do not offer free returns. If you have an issue with your order, please email us at care@gooderabrand.com within 10 days of delivery, and we’ll help resolve it.
How Can I Choose The Right Size For Me?

The Size Guide is conveniently available on the page of each product. This will be coming soon if not available.
Which Payment Methods Do You Accept?

Good Era accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.